AS3000 Series
Syringe pump cavitation
Syringe pump cavitation (air bubbles in syringe during operation) can be caused by the following reasons; Aspiration line is too long. (Tubing going to reservoir) Syringe pump speed set too fast for the syringe size. Slow down the pump speed to a ...
Z Depth requires adjusting
You need to adjust the upper Z stop moving it upwards. Mark the bottom of the Z stop with a marker pen so that a visual representation can be observed when moving the Z stop. This will allow the probes to reach further into the sample cups. Test the ...
Z axis and head unit targeting issue
The Z motor pinion gear is loose and the Y timing belt require replacement/adjustment.
How to change AS speed settings
Refer to page 89 of the user manual and set all speeds as shown in the tables for each axis in the [Hardware] screen. Click: Edit Settings Change values for each axis as shown on page 89. Click save Restart software The speed profile will now be set.
Error 5004 Samples Schemes
This error occurs when the system on startup is expecting to load a [Samples Scheme.json] file but this file does not exist or the system has the wrong file path information. To fix this error do the following: Check the [Configuration] screen to the ...
Controller not running
The schemes do not have the correct information stored in the *Persistent Scheme.json file. Meticulous care needs to be taken to ensure that the system reads in the all the data correctly. In particular the following schemes are critical to the ...